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Four Reasons You Should Never Purchase The Cheapest Alarm System

Getting a bargain can be a great feeling. But when it comes to your home security system, bargain shopping can be dangerous. When you purchase a security system based on price alone, you could be compromising on safety.

Of course, we’re not suggesting you buy the most expensive alarm system on the market. It is crucial to shop around and compare prices to find the best value. But there are plenty of reasons to be wary of deals that seem too good to be true. They include:

1. Inferior Equipment

Don’t be fooled - no home security company is going to lose money on a deal as a favor to you. Alarm companies, like all other businesses, need to make a profit. If a salesman tells you otherwise, consider it a major red flag.

Often, less-than-reputable companies offer deals that seem too good to be true by selling you cheap, inferior equipment. The equipment may be unreliable at best, faulty at worst - exactly what you want to avoid when purchasing an alarm system.

If you suspect the price is too good to be true, ask for the brand and model names of the equipment that is being offered. Then go out and do your own research before signing a contract. Read product reviews carefully.

2. Poor Customer Service

Customer service is another area where less reputable alarm companies cut corners. The fewer customer service employees they have to pay and the less they spend on training, the lower the price they can offer you. The problem is, you won’t be able to get help when you need it most. If the alarm isn’t working properly and the person on the other end of the phone can’t help you fix the problem, the alarm system is useless.

Before you agree to purchase a security system, put in a test call to the company’s customer service hotline. Ask all kinds of questions - about the system, how it works, how much it costs, etc. If the representative struggles to answer basic questions, keep shopping.

3. Installation Hassles

Many companies, particularly newer alarm companies, are able to offer lower prices by selling you a wireless alarm system with do-it-yourself installation. In some cases, this is great - you’ll save money and get a reliable system that is easy to install. In other cases, it can be a nightmare. The installation could be difficult or practically impossible, and the company might not be willing or able to help.

Again, the trick here is to do your research before selecting any company. Read customer reviews and check the company’s reputation with consumer organizations like the Better Business Bureau and Angie’s List.

4. Inferior Live Monitoring

Many established home security companies charge more for their monitoring services than newer companies, but for good reason. They have several live monitoring centers staffed with a team of experienced and professional employees. This is particularly important because these are the people that will be helping you in the event of an emergency.

Less expensive companies often have just one monitoring center. If that center is experiencing technical difficulties, there’s no backup. They also tend to have fewer and less experienced employees.

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